Client Visiting Services

A part time Coordinator supervises the Volunteers who visit our palliative care and bereavement clients. These services are provided in the person’s own home, the hospital or their palliative care rooms at Terraceview Lodge. The Coordinator recruits and supervises these Volunteers. She/he accepts the referrals, meets with clients and assigns the most appropriate Volunteer. The Coordinator also evaluates the client service delivery and reports to the Board of Directors. She /he attends any community team meetings that will improve the service delivery to our clients.

The Coordinator monitors and assists the Volunteers working in the other Hospice Programs under Terrace Hospice Services. This employee carries out many office and general organizational functions and meets with board members throughout the month. Hospice services are accessible to all individuals with a chronic illness, deemed palliative and /or in need of grief support. Referrals are accepted from various sources such as the client, professionals, community members, family, and friends. With the aging of our population, by 2026, the number of Canadians dying each year will increase by 40%. Most Canadians would prefer to die at home. Hospice services enable clients to do this. Hospital care for palliative clients is more expensive than supporting them in their own home. Thus, hospice services reduce costs to the medical system. Plus caregivers benefit from our respite service and clients from our quality end- of- life care. Hospice /palliative care is supported by BC Hospice Palliative Care Association who advocate for access to quality end of life care for all Canadians. Locally many professionals and organizations refer individuals to our society.

Adult Grief Support Group

This support group is provided twice a year and delivered over 8 weeks per session. Participants learn coping skills, self-care and how to develop a healthy support network. They learn that they are not alone in their grief. This group is offered to all grieving individuals in Terrace and outlying areas. Referrals for the group are abundant, and there is often a wait list for participants. Community support for the group is high, since it assists people in working through the initial intense grief and possibly reduces doctor’s visits for stressed and grieving people. Local professionals recognize the vast need for a grief support group and refer clients. Group evaluations completed by participants have been very positive.

The Grief Support Group runs twice a year for 8 weeks. If you have grief issues caused by the loss of a loved one, no matter how long ago, and would like to be part of this Grief Support Group please contact THS (250-635-4811). This Support Group will be limited to 6 clients, and will meet weekly for 8 weeks. A commitment to attend will be required. The times and dates offered will partially depend on the group members.

For information on the next Grief Support Group please contact Sue at 250-635-4811.

Volunteer Training Program

This is a 10 week program where Volunteers learn personal, practical and emotional care of their clients. Upon acquiring these skills, the trained volunteers provide quality day to day care to their clients and families. Training programs are advertised in the community through the local newspapers, television and radio stations. They are well attended and feedback from participants has been positive. Currently Terrace Hospice Society has a wait-list of individuals wanting to take the training. This program is open to everyone in the community. A greater number of trained volunteers reduce the chances of burnout and high turnover rates among long-term volunteers.

Lending Library

Our library helps educate the public on a variety of topics regarding life and death matters. It helps clients and families learn self care, coping skills and to work through grief and loss issues. It is very accessible as there are no library fees and it is centrally located downtown. We do allow a longer borrowing time than the public library due to our clients special circumstances. It is sustainable because operating costs are low. Volunteers track the return dates and do any required follow-up.

Through the year, many community members borrow resources, as many of them are not available at the public library. Since most of our resource information is on VHS or cassette tapes, we would like to upgrade to DVDs and CDs. Our aim is to purchase up to date media resources on both palliative care and bereavement and also some of the new books and pamphlets that are available.

Death Café

This support group is provided twice a year and delivered over 8 weeks per session. Participants learn coping skills, self-care and how to develop a healthy support network. They learn that they are not alone in their grief. This group is offered to all grieving individuals in Terrace and outlying areas. Referrals for the group are abundant, and there is often a wait list for participants. Community support for the group is high, since it assists people in working through the initial intense grief and possibly reduces doctor’s visits for stressed and grieving people. Local professionals recognize the vast need for a grief support group and refer clients. Group evaluations completed by participants have been very positive.

The Grief Support Group runs twice a year for 8 weeks. If you have grief issues caused by the loss of a loved one, no matter how long ago, and would like to be part of this Grief Support Group please contact THS (250-635-4811). This Support Group will be limited to 6 clients, and will meet weekly for 8 weeks. A commitment to attend will be required. The times and dates offered will partially depend on the group members.

For information on the next Grief Support Group please contact Sue at 250-635-4811.

Celebrate a Life

This is a non denominational service which is open to everyone. It is held in mid December to bring people together in our community, who have suffered losses (recent or otherwise). It plays a healing role for participants in their journey towards grief recovery, during what may be a difficult time of year for them. This program is sustained by community members and our own volunteers who demonstrate support by donating their time as guest speakers, readers and artists with musical talents. Hospice volunteers organize and do all the preparation which lowers costs.

Terrace Hospice Society Newsletter

A newsletter to educate the public, local organizations and professionals on hospice services and how to access them. The newsletter is free and delivered directly to organizations, professionals in the area and made available throughout the community as well. Often professionals are seeking community supports for their clients. Our newsletter educates them in Hospice issues and how to refer people to appropriate services and programs. The newsletter is created by volunteers with assistance from the Terrace Hospice Society Coordinator which lowers expenditures for our society.