Programs & Services

• Emotional support for family members and caregivers caring for someone with a life-limiting illness

• Respite support to give caregivers time to rest, attend appointments, run errands, or simply take a break
• Practical information and resources to help caregivers navigate the challenges of caregiving
• Connection to community resources and services that may provide additional support
• Volunteer support to provide companionship and a helping hand when needed
• Support during times of change and uncertainty, including guidance as a loved one’s illness progresses
• Grief and bereavement support before and after the loss of a loved one
• A safe, compassionate space to talk, share concerns, and be heard without judgment
• Support for caregivers’ well-being, recognizing that caregivers need care and support too

Our Nav-CARE Program Offers

• Friendly, compassionate support for people living with life-limiting illness, disability, or other health challenges
• One-on-one support and companionship from trained volunteers
• Help navigating community resources and services to find the support you need
• Connection to local programs and organizations that can assist with practical, social, and emotional needs
• Support with accessing information and services, helping reduce the stress of navigating the healthcare and community systems
• Practical assistance and advocacy to help individuals identify and address their needs
• Social connection and meaningful conversation to help reduce isolation and loneliness
• Support to remain connected to the community and maintain quality of life
• Regular check-ins and ongoing support based on each person’s individual needs and goals
• A caring, non-judgmental person to listen, offer encouragement, and help you find your way forward

Our Visiting Volunteers provide compassionate companionship, meaningful connection, and a caring presence to individuals who may be experiencing illness, isolation, or changes in their lives.

Through regular visits, our volunteers offer a friendly face, a listening ear, and the opportunity to connect with someone in a relaxed and comfortable environment. Visits are shaped around each person’s interests, personality, and needs. They might include sharing a cup of tea and conversation, reading together, playing cards or a favourite game, looking through photographs, enjoying music, going for a walk, or simply sitting together and enjoying quiet company.

For many people, having someone visit regularly can make a meaningful difference. Our volunteers help reduce loneliness and isolation, create opportunities for social connection, and bring moments of joy and companionship into everyday life. They take the time to listen, share stories, laugh together, and build genuine relationships.

Our Visiting Volunteers also provide valuable support to families and caregivers. Knowing that a caring volunteer is spending time with their loved one can offer reassurance, connection, and peace of mind, while giving caregivers an opportunity to take a short break or attend to other responsibilities.

Every visit is different because every person is different. Our volunteers meet people where they are, offering friendship without judgment and companionship without expectations.

Sometimes, the greatest gift we can give someone is simply our time, our attention, and our presence.

Our Palliative Support Program provides compassionate, person-centred support to individuals living with a life-limiting illness and to the people who care for them.

We recognize that every person’s experience with illness is different. Our goal is to help individuals and families feel supported, connected, and cared for throughout their journey. Through compassionate volunteers and personalized support, we provide companionship, emotional support, practical assistance, and a caring presence when it is needed most.

Our volunteers may spend time visiting with clients, listening and sharing conversation, providing companionship, helping reduce feelings of loneliness and isolation, or simply being present during difficult and uncertain times. We also provide support and connection for family members and caregivers, recognizing the important role they play in caring for a loved one.

Our program works alongside existing healthcare and community supports, helping individuals and families navigate their journey with dignity, compassion, and choice.

Most importantly, we believe that no one should have to face a life-limiting illness alone. We are here to offer connection, comfort, and support — helping people live as fully and meaningfully as possible, for as long as possible..

Our one-to-one peer grief support program offers a
caring connection and a safe
space to talk. Trained volunteers provide compassionate
listening and support, giving individuals an opportunity to share memories,
express their feelings, and talk openly about their experience of grief.

Grief is different for everyone, and there is no right or wrong way to
grieve. Our volunteers are there to listen,
walk alongside you, and offer understanding and companionship as
you find your way through your own experience of loss.

• Our Frozen Meal Delivery Program provides nutritious, convenient meals delivered directly to
  individuals in our community who may need a little extra support.

  For people living with illness, older adults, or those
  experiencing changes in their health or circumstances, preparing meals can
  sometimes become difficult. Our program helps make mealtimes easier by
  providing a selection of ready-to-heat frozen meals that can be enjoyed when
  needed.

  More than just a meal, our deliveries provide connection and a friendly check-in.
  Our volunteers take the time to ensure clients feel supported and connected to
  their community, helping reduce isolation while providing a practical service
  that can make everyday life a little easier.

  By helping with an essential daily need, our program supports individuals to
  remain independent, maintain their
  quality of life, and continue living comfortably in their own homes.

We offer a medical equipment program to those who otherwise would not be covered by any other program.  Please inquire by phone to learn the process of obtaining a piece of equipment.

• Our workshops include:

  • Advance Care Planning – Learn how to communicate your wishes, make informed decisions, and plan for future healthcare needs.
  • Dementia Awareness – Build understanding of dementia, learn practical ways to support someone living with dementia, and explore ways to maintain connection and quality of life.
  • Nutrition & Healthy Eating – Explore the importance of good nutrition and practical ways to support healthy eating as we age.
  • Caregiver Burnout & Self-Care – Learn to recognize the signs of caregiver burnout and discover practical strategies for managing stress, setting boundaries, and caring for yourself while caring for others.
  • Frauds & Scams Targeting Seniors – Learn how to recognize common scams, protect personal and financial information, and know what to do if you suspect you or someone you know has been targeted.

• Additional Community Services

  • Support Groups – A safe and welcoming space to connect with others, share experiences, learn from one another, and receive support through challenging times.
  • Social Groups – Opportunities to meet new people, build friendships, enjoy meaningful activities, and stay connected to the community.
  • Transportation to Medical Appointments – Volunteer transportation support to help individuals get to and from medical appointments when transportation is a barrier, providing greater access to care and peace of mind.